Nancy Groves leads digital communications strategy for United Nations Environment Programme. Her unit manages the all web, social media and internal communications activities, as well as coordinates UNEP’s outreach and responses to journalists and media partnerships. Before to moving to Kenya, Nancy headed the 25-person team that manages the UN’s global social media presences which now have over 30 million fans and followers. In addition to planning, coordinating and carrying out broader UN System social media initiatives in eight languages, her team wrote and implemented social media policies and guidelines. Nancy was part of the small team of senior managers involved in crisis communications response and provided daily advice to senior UN officials across the UN System, including UN Secretary-General António Guterres. Prior to joining the UN in 2004, Nancy worked in Washington, DC, at both CNN and National Public Radio in research roles. She also worked with a development-related NGO called Global Volunteers where she led teams of volunteers to Ghana and Türkiye. Fluent in French, enthusiastic about her Spanish-language skills and testing the waters with Kiswahili, Nancy holds a master’s degree from the University of Maryland-College Park's College of Information Studies.